Zencastr Hosting is a high-quality audio and video hosting solution for creators of all sizes.
If you already have a podcast hosted on Captivate, follow all the steps in this guide, in the order they are listed, to seamlessly move your show to Zencastr.
In this article:
Before You Start - Preparing
Before starting this process, make sure you:
Have access to the email address associated with your podcast
Export your podcast analytics from Captivate
Why: At this time, the industry has not developed a way to transfer podcast analytics among hosting providers that meets standards set by the Interactive Advertising Bureau (IAB). Zencastr will display analytics from the time you start hosting with us and forward. Exporting from Captivate ensures you have access to your historical data.
Open your Zencastr account on one tab/window and your Captivate account on another
1. Connect Your Podcast To Zencastr
What Does Connecting Do?
Connecting your show to Zencastr makes an exact copy of your podcast’s current RSS feed. It brings in all your media/audio files, artwork/images, show and episode titles and descriptions, season and episode numbers, and settings without you having to manually upload and define these again. After your podcast is connected, new episodes you publish and other changes you make are synced to Zencastr.
Connecting your podcast does not change your existing RSS feed, so listeners won’t be affected during the process at all. Additionally, connecting alone does not make Zencastr your hosting provider (redirecting your RSS feed, described below, changes your hosting provider).
Connecting Your Podcast To Zencastr
To connect your podcast:
Log into your Zencastr Creator Network account.
Click New in the top right corner of the Dashboard.
Select Show from the dropdown.
Click the Connect Your Show link.
Enter the name of your podcast.
Select your podcast from the dropdown.
Click I Own This Podcast.
Open your email inbox (e.g. Gmail, Outlook, etc.).
Click the Confirm show button in the ‘You’ve been invited to join our Creator Network’ email.
Click Return to Dashboard in the confirmation pop-up.
Result: Your podcast episodes start syncing to your dashboard.
Checking That Your Podcast Has Connected Correctly
Once your podcast has finished syncing to Zencastr, the ‘Syncing’ progress indicator will disappear from your show’s cover art. Make sure all your show’s episodes have been copied over correctly:
Click your username under your avatar.
Check the number of episodes at the top and make sure it matches how many episodes your podcast has.
Scroll down the page, scanning to make sure all episodes are appearing.
2. Redirect Your RSS Feed
What Does A 301 Redirect Do?
A 301 redirect tells the podcast directories that the location of your podcast has moved from your old hosting provider to Zencastr. With a 301 redirect set up, the podcast directories will pull your podcast information from the new Zencastr RSS feed URL. Your existing subscribers/followers will automatically get taken to your new feed, so you won’t lose your audience.
Setting Up A 301 Redirect From Captivate to Zencastr
❗️Make sure your podcast sync to Zencastr has completed and all episodes have been copied over before setting up the 301 redirect.
To set up the 301 redirect, you will put your new Zencastr RSS Feed into Captivate.
First, in Zencastr:
Under Shows on your Dashboard, click Redirect on the show’s image.
Locate ‘Your RSS link’ and click the copy icon.
Next, in Captivate:
Log into your Captivate account.
Click Podcast Settings in the top menu bar.
Note: If you have multiple podcasts, make sure you are on the right one.
Scroll to the bottom of the page and click Cancel Show.
Select I’m moving my podcast elsewhere.
Paste your Zencastr RSS feed in the New RSS Feed URL field.
Complete the rest of the cancellation form.
Click Close Show and 301 Redirect.
If needed, see this Captivate support article for additional details.
Checking the Redirect
To check that the redirect was set up correctly:
In Zencastr, on your Dashboard, click Shows.
Click Redirect on the show’s image.
Click Confirm Redirect.
Result: A success message will display.
3. Maintain Your Captivate Account For A Few Weeks
After you’ve set up the 301 redirect and checked it, it is recommended to keep your Captivate account open for 2 to 4 weeks to ensure that all apps and subscribers have time to update. After this time, you cancel your Captivate subscription or close your account.
Optional - Update Select Podcast Directories
Most podcast directories, including Apple Podcasts, Spotify, and Google Podcasts, automatically update the RSS feed URL once the 301 redirect is set up.
A few directories, however, require you to manually add your new RSS feed URL in their portals in order to update. If your podcast is distributed on iHeartRadio, Pandora, Stitcher, or TuneIn, contact their Support teams to help you update their portal with your new Zencastr RSS feed URL.