Updating Account Information

How to update your account image, description, names and email address.

Updated over a week ago

In this article:

Accessing Account Information

To access your account settings:

  1. On your Dashboard, click your avatar on the left.
    OR

  1. On your Dashboard, click your avatar in the top right corner.

  2. Select your name from the dropdown.

Changing Avatar (Profile Image)

Your avatar (profile image) appears on your Dashboard and your Zencastr page.

To change your avatar:

  1. On your Dashboard, click your avatar on the left.

  2. Hover over your avatar and click Reupload.

  3. Select or drag and drop a jpg, jpeg, or png file from your computer.

  4. Adjust the image as necessary.

  5. Click Done.

Changing Description

Your description appears on your Zencastr page.

To change your description:

  1. On your Dashboard, click your avatar on the left.

  2. In the Description field, enter or edit your description.

  3. Click Save.

Changing Display Name

Your display name is how your name appears to other participants on a Recording Page. It also shows on your Zencastr page.

To change your display name:

  1. On your Dashboard, click your avatar on the left.

  2. In the Display Name field, enter or edit your display name.

  3. Click Save.

Changing Email Address

Your email address allows you to log in to your account and reset your password. It is used to send you emails about your account and receipts when you purchase postproduction credits or a paid subscription plan.

If you would like to change your account email address or add an email address for receipt purposes, please contact Zencastr Support via chat or email.

Changing Username

Your username allows you to log in to your account. It also is part of the recording link for each room; links are formatted as https://recording.zencastr.com/[username]/[room name].

If you would like to change your username, please contact Zencastr Support via chat or email. Please provide three options of between 3 and 20 characters, listed in your order of preference, in case your top choice is not available.

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