Both Zencastr Produce and Zencastr Clips operate on postproduction credits. Produce enhances and mixes together the separate audio (and video) files for you and your guests into a combined file. Clips uses AI to transform English-language longer videos into several shorter video clips, optimized for a variety of social media platforms.
In this article:
Credits Allowance by Plan
Both Produce and Clips operate on postproduction credits. All of Zencastr’s paid subscription plans come with a monthly allowance of credits. These credits refresh on users’ accounts on the 1st of each month at 00:00 UTC. The number of monthly credits varies by plan and is listed below and on our pricing page. Should users need more credits beyond their plan’s monthly allocation, additional credits can be purchased.
Plan | Number of Monthly Credits |
Professional | 10 |
Growth | 20 |
Thought Leader | 50 |
ZenAI | 75 |
Additionally, the legacy Creator+ plan includes 1 credit per month, whereas the legacy Hobbyist plan doesn’t include any credits.
Credits Usage by Content Output
A 1-hour credit equals 1 hour of overall recording time processed. The number of credits used depends on the type of content output you are getting.
Credit Deduction Calculations
Audio and 720p/1080p Video Postproductions:
Credits are deducted at the rate of Length of Recording x Number of Aspect Ratio Videos.
Example: Producing a 1-hour video into a 1080p landscape video costs 1 credit.
4k Video Postproductions:
Credits are deducted at the rate of Length of Recording x Number of Aspect Ratio Videos x 2.
Example: Producing a 1-hour video into a 4k portrait video costs 2 credits.
AI-Generated Clips:
Credits are deducted at the rate of Length of the Recording x Number of Social Platform Sets x 4, in addition to the Produce cost.
Example: Clipping a 1-hour 1080p video on a Growth plan costs 5 credits (4 for the clips and 1 for the 1080p video postproduction).
Credits are deducted after the postproduction and/or clips finish processing.
Terms
Length of Recording:
The overall recording time. For instance, if you and 3 guests (4 participants total) record audio and video for 1 hour, the length of the recording is 1 hour.
Number of Aspect Ratio Videos:
The number of video postproductions obtained from a single run in Produce. You can receive up to 3 videos in one run, each with a different aspect ratio (16:9, 9:16, and 1:1).
Number of Social Platform Sets:
In Clips, this refers to the grouping of the 6 social media platforms into 2 sets. Short-form clips are produced for Instagram Reels, TikTok, and YouTube Shorts and can be obtained by users on plans Growth and above. Social feed clips are produced for Facebook, LinkedIn, and X (formerly Twitter) and be obtained by users on plans Thought Leader and above, in addition to the short-form clips.
Checking Credits Balance
You can check the number of credits you have available on your account from any Produce page.
To check your credits balance:
Log into your Zencastr account.
From your Podcast Dashboard, Rooms tab, locate a Room that has a recording.
Click the Produce button to the right of the Room name.
At the top right, click the Next button.
On the Produce insert, locate the ‘Summary’ section at the bottom to see your available credits.
Buying Additional Credits
Should you need to buy additional credits, you can do so from any Produce page.
To buy postproduction credits:
From your Podcast Dashboard, Rooms tab, locate a Room that has a recording.
Click the Produce button to the right of the Room name.
At the top right, click the Next button.
On the Produce insert, locate the ‘Summary’ section at the bottom to see your available credits.
Click Add Credits.
In the Buy Postproduction Credits modal, select the number of credits you want to buy.
Click Purchase.
Note: If you do not have a credit card already linked to your Zencastr account, you will need to add one to complete the purchase.
Result: The card is charged and the credits are added to your account immediately.
The cost of additional postproduction credits depends on how many you are buying, with a discount for higher quantities. These additional credits are available on your account forever until they are used.
Number of Credits | Price | Discount |
1 | $3.00 | - |
5 | $12.75 | 15% |
10 | $24.00 | 20% |
20 | $42.00 | 30% |
50 | $82.50 | 45% |
Related Questions
Do unused postproduction credits expire?
For plans with a monthly allowance of credits, any unused credits of that allowance do not roll over to the next month. However, any credits you buy separately do not expire and are available forever until used.
I don’t need the video mix, can I turn this off?
At this time, it is not possible to turn off the video mix. However, you get a separate audio mix and video mix so that you can use only the mix(es) you need. Also, credits are deducted based on the overall recording time and output, not based on the number of files processed.
Why do I need credits if I already have a paid plan?
Credits keep our subscription plans affordable. Each plan comes with more credits than the typical usage in a month. Should you need more credits, you can always purchase them.
How are credits distributed on Yearly plans?
Just like Monthly plans, users on Yearly plans get a monthly credit allocation with credits refreshing on the 1st of each month.
Do I get credits if I am trailing a paid plan?
Yes, you get the full monthly credit allowance of the plan you are trailing.
I have credits, now how do I create my podcast/run my postproduction?
To run a postproduction for a recording done in the 'Record Audio. No Video' or 'Record Audio. Show Video' modes, see this guide. To run a postproduction for a recording done in the 'Record Audio and Video' mode, see this guide.
I have credits, now how do I get clips?
To get clips, see this guide.