Who’s this article for? Guests |
Zencastr is rolling out a new recording experience. If this is the version you’re using, you’re in the right place. If the green room looks different, see this article instead.
The green room is where you check your camera, microphone, and speaker before entering the recording room.
Tip: Wear headphones and make sure you’ve selected the microphone you want to record with before joining.
Get set up in the green room
Follow the instructions below to prepare for the recording.
Open your invite link.
Click Allow to give Zencastr access to your camera and microphone.
Enter your name.
Click the ^ button next to the Microphone icon to review your microphone and speaker selections.
Click the ^ button next to the Camera icon to review your camera selection.
When you’re ready, click Join now to enter the recording room.
In the recording room
Once you join the recording room, you can:
Review or change your camera, microphone, and speaker selections. Once the recording starts you’ll only be able to change your speaker settings.
Turn on/off your camera and mute/unmute your microphone.
Raise your hand and use Messages to chat with other participants.
If the host is using a script and makes it visible to guests, you'll see the Script icon. Click on it to see the teleprompter.
The host controls the recording itself. Guests can’t start or stop the recording, manage other participants, or change the recording mode.
FAQs
The Join button is grayed out and I can't join the recording room
This usually happens when browser permissions for your microphone has been disabled. Try the following troubleshooting steps.
Allow Zencaster microphone access in your browser.
Allow microphone access in your computer's system settings.
Make sure the correct microphone is selected in the green room.
Check the cables connecting any external devices (headphones or microphone) to make sure they are properly plugged into the computer.
Use a supported browser: Chrome, Edge, or Brave.
Check that your firewall or network isn’t blocking Zencastr.
Refresh the page.
I accidentally left the recording room
You can use the same invite link to rejoin the room, or click Rejoin.
