Who’s this article for? Hosts and guests |
Zencastr is rolling out a new recording experience. If this is the version you’re using, you’re in the right place. If your recording room looks different, see this article instead. |
Before you record, Zencastr checks that each person is ready. When everything passes, you'll see a green message saying “All health checks passed”, your signal that it's safe to start.
What it checks
The health check confirms that your browser, devices, and system resources meet the requirements needed to start recording.
Microphone access is allowed in your browser.
Your microphone is working.
Your camera is working when using a video recording mode.
The recording has been saved successfully.
At least 8 GB of RAM is available.
At least 10 GB of free disk space is available (tracks record locally first).
What do to do if the health check fails
If the pre-recording health check fails, check the following items.
Allow microphone and camera access, then refresh the page.
Close other apps and browser tabs to free up memory.
Free up disk space until at least 10 GB is available.
Use a supported browser: Chrome, Edge, or Brave.
Reload the recording room to run the health check again.
Reviewing a participant's health check
You can check your status and the status of your guests at any time.
From the room list, click the three-dot menu next to the participant's name.
Click Healthchecks.