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New recording experience: start, pause, and stop a recording

Who’s this article for? Hosts

Zencastr is rolling out a new recording experience. If this is the version you’re using, you’re in the right place. If your recording room looks different, see this article instead.

Use the recording controls to start, pause, resume, or stop a recording from the recording room. When you’re finished, keep the room open until all tracks have finished uploading.

Control your recording

Follow the instructions below to start, pause, or stop a recording.

  1. When everyone is ready to record, click Record.

  2. A 3-second countdown begins before recording starts.

  3. To pause the recording, click Pause.

  4. When you’re ready to continue, click Resume.

  5. When you’re finished recording, click Stop.

  6. The tracks will start uploading. You can see the progress in the Files tab.

    1. Note: Closing the tab or leaving the room before uploads are complete can interrupt the upload process.

  7. Wait for the message confirming files uploaded.

  8. Once all the tracks have finished uploading, the screen will turn white and you can leave the recording room.

  9. You can also download the recording from here by clicking on the recording in the Files tab.

  10. Click Download All Files.

FAQs

The Record button is grayed out.

This typically happens when Zencastr doesn't have access to your microphone. Zencastr needs microphone access for all recording modes.

Try the following steps.

  1. Click the icon in your browser's address bar and make sure Microphone access is toggled on.

  2. Allow microphone access in your computer's system settings.

  3. Make sure the correct microphone is selected in Settings > Audio & Video.

  4. Check the cables connecting any external devices (headphones or microphone) to make sure they are properly plugged into the computer.

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