File Issues
4 articles
Recording File Stuck at ‘99% Uploaded’What to do when a recording file is stuck at ‘99% Uploaded’ and can’t be downloaded. What this means, why it happens, and how to fix it.
Unfinalized Track ErrorWhat to do when a host's or guest’s files show 'Error: Unfinalized Track' and can't be downloaded after recording on a computer or laptop.
Unfinalized Track Error on iOSWhat to do when a host's or guest’s files show 'Error: Unfinalized Track' and can't be downloaded after recording on an iPhone or iPad.
Recovering Internet-Quality BackupsWhat internet-quality backups are, how long they are available for, and how to retrieve and download them.