Zencastr

Manage your Zencastr account information and subscriptions/plans

Managing Your Account

How to update your account image, description, display name, username, and email address as well as how to log out of your account.

How to change or reset your Zencastr account password

How to change or cancel your Zencastr subscription plan or close/delete your Zencastr account altogether.

How to add, change, or delete the card information on your Zencastr account.

What postproduction credits are, how credit deductions are calculated, how to check credits balance, and how to buy additional credits.

What recording masters storage is and what amount is available on each plan (also called recording storage).

Also: Where can I find an invoice for my purchase? Where can I get a receipt/invoice for my payment?

How to connect a cloud storage account to your Zencastr account. How files are synced to the cloud account after recording or postproduction

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you