Managing Your Account

Managing your Zencastr account preferences and subscription

8 articles in this collection
Written by Josh and Jeanette

Preferences

Updating Account Information

How to update your account names and email address.

Written by Jeanette
Updated this week

Resetting Password

How to reset your Zencastr account password

Written by Jeanette
Updated this week

Plans and Subscriptions

What is the participant limit on the Hobbyist (Free) plan?

Written by Josh
Updated this week

What forms of payment does Zencastr accept?

Written by Jeanette
Updated this week

Where can I find a receipt for my purchase?

Also: Where can I find an invoice for my purchase? Where can I get a receipt/invoice for my payment?

Written by Jeanette
Updated this week

Changing or Cancelling Your Zencastr Plan/Account

How to change or cancel your Zencastr subscription plan or close/delete your Zencastr account altogether.

Written by Jeanette
Updated this week

What is the cost for "Pay Per Use" Post-Productions in the free plan?

Written by Josh
Updated this week

Do unused postproduction credits rollover into the next month? Or are they lost at the end of month?

Written by Josh
Updated this week