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Managing Your Account
Managing Your Account
Managing your Zencastr account information and subscriptions/plans.
9 articles in this collection
Written by
Josh
and
Jeanette
Account Information
Updating Account Information
How to update your account image, description, names and email address.
Written by
Jeanette
Updated over a week ago
Resetting Password
How to reset your Zencastr account password
Written by
Jeanette
Updated over a week ago
Plans and Subscriptions
What is the participant limit on the Hobbyist (Free) plan?
Written by
Josh
Updated over a week ago
What forms of payment does Zencastr accept?
Written by
Jeanette
Updated over a week ago
Where can I find a receipt for my purchase?
Also: Where can I find an invoice for my purchase? Where can I get a receipt/invoice for my payment?
Written by
Jeanette
Updated over a week ago
Changing or Cancelling Your Zencastr Plan/Account
How to change or cancel your Zencastr subscription plan or close/delete your Zencastr account altogether.
Written by
Jeanette
Updated over a week ago
What is the cost for "Pay Per Use" Post-Productions in the free plan?
Written by
Josh
Updated over a week ago
Do unused postproduction credits rollover into the next month? Or are they lost at the end of month?
Written by
Josh
Updated over a week ago
Cloud Drive
Using a Connected Dropbox or Google Drive Account
How to connect a cloud storage account to your Zencastr account. How files are synced to the cloud account after recording or postproduction
Written by
Jeanette
Updated over a week ago