Managing Your Account

Managing your Zencastr account preferences and subscription

9 articles in this collection
Written by Josh, Sunny Gault, and Jeanette

Preferences

Updating Account Information

How to update your account names and email address.

Written by Jeanette
Updated over a week ago

Resetting Password

How to reset your Zencastr account password

Written by Jeanette
Updated over a week ago

Plans and Subscriptions

What is the participant limit on the Hobbyist (Free) plan?

Written by Josh
Updated over a week ago

What forms of payment does Zencastr accept?

Written by Jeanette
Updated over a week ago

How do I change my Zencastr plan?

Learn how to upgrade, downgrade or cancel your subscription.

Written by Sunny Gault
Updated over a week ago

How Do I Downgrade or Cancel My Account?

Learn how to downgrade your Zencastr account, or close it altogether.

Written by Sunny Gault
Updated over a week ago

Where can I find a receipt for my purchase?

Also: Where can I find an invoice for my purchase? Where can I get a receipt/invoice for my payment?

Written by Jeanette
Updated over a week ago

What is the cost for "Pay Per Use" Post-Productions in the free plan?

Written by Josh
Updated over a week ago

Do unused postproduction credits rollover into the next month? Or are they lost at the end of month?

Written by Josh
Updated over a week ago