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Managing Your Account

Managing Your Account

Managing your Zencastr account preferences and subscription

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8 articles in this collection
Written by Josh and Jeanette
Preferences

Updating Account Information

How to update your account names and email address.
Jeanette avatar
Written by Jeanette
Updated over a week ago

Resetting Password

How to reset your Zencastr account password
Jeanette avatar
Written by Jeanette
Updated over a week ago
Plans and Subscriptions

What is the participant limit on the Hobbyist (Free) plan?

Josh avatar
Written by Josh
Updated over a week ago

What forms of payment does Zencastr accept?

Jeanette avatar
Written by Jeanette
Updated over a week ago

Where can I find a receipt for my purchase?

Also: Where can I find an invoice for my purchase? Where can I get a receipt/invoice for my payment?
Jeanette avatar
Written by Jeanette
Updated over a week ago

Changing or Cancelling Your Zencastr Plan/Account

How to change or cancel your Zencastr subscription plan or close/delete your Zencastr account altogether.
Jeanette avatar
Written by Jeanette
Updated over a week ago

What is the cost for "Pay Per Use" Post-Productions in the free plan?

Josh avatar
Written by Josh
Updated over a week ago

Do unused postproduction credits rollover into the next month? Or are they lost at the end of month?

Josh avatar
Written by Josh
Updated over a week ago
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