Manage the information associated with your Zencastr account, including your profile photo, name, display name, bio, and identity verification status.
Managing your account
Follow the instructions below to manage your account.
Click the Profile icon in the lower-left corner.
Under Account, click Settings.
On the Account tab, view your profile settings.
Click the profile image to update your profile image.
Update your First name and Last name as needed.
Update your Display name to change the name that appears in your recordings.
Update your Bio to add information that appears when someone views your profile. Links are supported.
Review Identity Verification to see your current verification status.
Toggle Receive Matches Invites on to allow other users to invite you to record, or off to stop receiving those invites.
FAQs
How do I change my username?
Your username allows you to log in to your account. It is also part of the recording link for each session; links are formatted as
https://recording.zencastr.com/[username]/[session name].
If you would like to change your username, please contact Zencastr Support via chat or email. Please provide three options of between 3 and 20 characters, listed in your order of preference, in case your top choice isn't available.
How do I delete my account?
If you need to delete your account, please contact Zencastr Support via chat or email.
How do I change my email address?
Your email address allows you to log in to your account and reset your password. It's used to send you emails about your account and receipts when you purchase postproduction credits.
If you'd like to change your account email address or add an email address for receipt purposes, please contact Zencastr Support via chat or email.