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Zencastr iOS app: Help your guests join and record successfully

Who’s this article for? Hosts

Preparing before the recording can help prevent setup issues and incomplete uploads.

Before the recording

  • Send the invite early so guests have time to test their setup.

  • If your guests want to use the Zencastr iOS app, ensure they’ve downloaded it before they join the recording room.

  • If your guests are using the web app, Ask them to use Chrome, Edge, or Brave browsers.

  • Share the Guest green room article so guests know how to check their camera, microphone, and speaker before joining.

After the recording

Ask guests to stay in the recording room until their tracks have finished uploading.

Tip: Let guests know before recording that they’ll need to remain in the room briefly after recording ends while uploads complete.

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