Zencastr

Create your recording space, invite guests, and record on Zencastr

Recording

What Recording Sessions are and how to create them. What the 3 recording modes are and how to select and change them.

Creating Recording Sessions and Recording Modes

How to archive and unarchive recordings and sessions and what this does.

Archiving Recordings and Sessions

Sessions and Recording Modes

How to invite guests to your recording after creating a session. Properties of recording links.

Inviting Guests

Inviting Guests to Record

How the host can select their microphone on the recording page.

Selecting Microphones

Why headphones are recommended while recording. How the host can select their settings on the recording page.

Selecting Headphones

How the host can select their camera on the recording page.

Selecting Cameras

Should I disable echo cancellation?

Audio and Video Settings

What health check warning ‘the pending recording must be successfully created and saved to the database’ means and how to troubleshoot

The pending recording must be successfully created and saved to the database

What health check warning ‘the recommended minimum memory is 8 GB’ or ‘the recommended minimum memory is 4 GB’ means and how to troubleshoot

The recommended minimum memory is 8GB

It is recommended to have at least 10GB of free local storage space for saving backups

Pre-Recording Health Checks

What the guest green room is and how guests go through it. How guests can change their settings in the green room or on the recording page.

Guest Green Room

How hosts can manage guests while recording - muting mics, turning off cameras, dismissing hand raises, and kicking out guests.

Managing Guest Interactions

Managing Guests

Viewing and Recording Video

Video

What footnotes are and how to add them while recording.

Using Footnotes

How to play, record, and manage audio clips with the Soundboard, including adding, removing, adjusting volume, and downloading.

Using Soundboard

How to download transcripts of your Zencastr recordings and ways to use them.

Getting Transcripts For Recordings

Using Transcriptions

Still have questions? Click to email our support team.

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you